24/7 Service Support
ESONIC´s service offers 24/7 extensive service support. The department emphasizes preventive maintenance to maximize system uptime, while minimizing operating costs.
Why Choose Us?
- Comprehensive services ranging from repairs and supply of spare parts to maintenance and contractual service
- Services are available to order or on a contractual basis. The service contract always specifies when our technicians are required to visit the customer´s premises to remove faults
- High quality and reliable service ensures high availability of equipment supplied by us
The service department offers
- Warranty and post-warranty maintenance and repair services to maintain the availability and value of equipment throughout its life cycle
- Maintenance and repair service, including those for third-party systems
- Remote fault diagnostics provided by our staff
- Delivery of spare parts according to maintenance and repair service contracts
- Training courses for the customer´s personnel focused on operating the supplied process automation systems
- Remote management of control systems, including manufacturing information systems
- Regular inspections
- Visits of our technicians to the customer´s premises, typically within 4 to 24 hours from receiving a request, depending on the specific service contract